Terms of Use

Rehinged User Agreement and Terms of Use

THE FOLLOWING IS A LEGAL AGREEMENT BETWEEN YOU OR BY THE EMPLOYER OR OTHER ENTITY ON WHOSE BEHALF YOU ARE ENTERING INTO THIS AGREEMENT (“YOU or USER or CUSTOMER”) AND REHINGED, INC., A DELAWARE CORPORATION WITH ITS OFFICE AT 550 WEST B STREET, FOURTH FLOOR, SAN DIEGO, CALIFORNIA 92101.

BY CREATING AN ACCOUNT ON, OR USING, REHINGED INTELLIGENCE (AVAILABLE AT REHINGED.AI AND INTEL.REHINGED.AI) — YOU AGREE TO THE FOLLOWING TERMS OF SERVICE (THE “AGREEMENT”) GOVERNING YOUR USE OF REHINGED’S (“Rehinged”, “Rehinged, Inc.” or “Company”) ONLINE SERVICE, INCLUDING WEB-BASED SOFTWARE, DATA, AND RELATED CONTENT AND COMPONENTS (COLLECTIVELY, THE “SERVICE”). DELIVERABLES ARE DEFINED AND GOVERNED SEPARATELY BELOW. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS “YOU” OR “YOUR” SHALL REFER TO SUCH ENTITY. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MAY NOT SELECT TO CREATE AN ACCOUNT AND USE THE SERVICE. IF YOU ARE A USER INVITED BY A COLLEAGUE, BY CREATING AND USING YOUR ACCOUNT, YOU AGREE TO ENTER INTO THIS AGREEMENT AND BE BOUND BY ITS TERMS AND CONDITIONS.

License Agreement

(a) License Grant. Upon your acceptance of this Agreement, Rehinged grants you a non-exclusive, non-transferable (except as provided below), limited license to use the Service and its features, which includes specific information about companies, markets, business news and people (collectively, the “Licensed Data”).

As long as your account is in good standing, you are granted a license to use this Service. Your account is in good standing while you comply with this Agreement and any invoiced fees are not more than 30 days past due.

During the Term and subject to the terms and conditions of this Agreement, Rehinged hereby grants to You, and You hereby accept, a limited, nonexclusive, non-sublicensable and non-transferable license to copy, store, and use the Licensed Data for the specific uses as described in Section (b).

By creating an account to use the Service, you may view content and use the functionality of the Service. You may not, however, publicly distribute or sell any of the content that is part of this Service, either content that is downloaded by you, or content that is included in the website portion of this Service, unless you are sharing through functionality provided by the Service for that purpose; publish the exact or reasonably similar content to the content contained in the Service on any public website, including your own; mass distribute any parts of the Service; or resell any part of the Service without the express written consent of Rehinged, Inc. This applies even after your account and license to use this Service expires or is terminated.

User is responsible for the use of the Service by any person to whom User has given access to the Service, even if User did not authorize such use. For purposes of this Agreement, “User Data” shall mean any data, content, information or other material provided, uploaded, submitted or provided by or on behalf of User to the Service in the course of accessing or using the Service. Rehinged’s use of User Data and Customer Inputs is governed by the Customer Inputs section below. Rehinged may use aggregate, de-identified usage statistics (such as the number of markets built or reports opened) to operate and improve the Service, provided they cannot be linked to you or to your Customer Inputs.

You also may not: (i) store or create infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party privacy rights; (ii) send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; (iii) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (iv) interfere with or disrupt the integrity or performance of the Service or the data contained therein; or (v) attempt to gain unauthorized access to the Service or its related systems or networks.

Rehinged will not identify you as a customer, or use your name or logo, without your prior written consent, which you may give in your order or by email and may withdraw at any time.

(b) Permitted Use; Restrictions on Use. You may use the Service and Deliverables to research, analyze, prioritize, and contact organizations and individuals for your own sales and marketing, in compliance with applicable law. You shall not directly or through third parties, distribute, deliver, integrate or permit access to Licensed Data, except as set forth herein or in the Deliverables section. You shall not use the Licensed Data, either by itself or in combination with other data, to develop, create, compose, weight, or maintain, any indices or any other derived works of any kind including without limitation analytics, metrics, indices, indicators, factors, or multi-factors, that are intended for commercialization, publication or distribution. You shall not reverse engineer the Licensed Data to attempt to discover the underlying data elements of the Service or any of the Company’s databases. You will not resell or publish any analytics associated, or derived from, the Licensed Data.

(c) Access. Access to the Service, including user accounts and API credentials, is governed by the Access section below.

You agree that you are responsible for all files and content posted to your account. You may not share your credentials outside your organization. The Service is for business use. By using it you represent that you are at least 18 and acting for a business. You agree to use the Service at your own risk. You may not use this Service for any illegal purpose or activity.

You may not access the Service for purposes of monitoring its availability, performance or functionality, or for any other benchmarking or competitive purposes. You are responsible for maintaining the security of your account information, including your username and password. Rehinged will not be liable for any damages or loss resulting from your failure to do so.

You also agree that you will not reverse engineer or access the Service in order to (a) build a competitive product or service, (b) build a product or service using similar ideas, features, content, functions or graphics of the Service, or (c) copy any ideas, features, content, functions or graphics of the Service.

Deliverables

“Deliverables” means the reports, scored target lists, contact records, signals, draft outreach, and other finished work Rehinged produces for you under an order, proposal, or written agreement. Subject to payment, Rehinged grants you a perpetual, non-exclusive, non-transferable right to use, copy, and store Deliverables for your internal business purposes, including importing them into your own CRM or sales systems, sharing them within your organization and with your contractors acting on your behalf, and contacting the organizations and individuals they identify in compliance with applicable law. The data layer, models, scoring methods, and the Service itself remain Rehinged’s and are licensed, not sold. You may not publish Deliverables, resell them, or use them to build a product or dataset for third parties, except as permitted in a written partner agreement.

Contact information in a Deliverable is gathered for that Deliverable as described in our Privacy Policy. You may use it only for your own business-to-business sales and marketing, in compliance with applicable law, and you may not resell it, publish it, or combine it into a product or database for others.

Access

Your organization may have as many user accounts as your order or written agreement provides. Where Rehinged issues you API credentials, you may access the Service through them, including by automated means, subject to the usage limits and logging described in your written agreement. Credentials may not be shared outside your organization.

How Deliverables Are Produced

Rehinged produces Deliverables using automated analysis and generative AI applied to publicly available and licensed data, under human direction and review. Each contact record states the verification method used and Rehinged’s confidence in it; each score carries its source and date; and a member of Rehinged’s team reviews every Deliverable before delivery. Deliverables describe patterns and signals in source data as of the dates shown. They support your commercial decisions and do not replace your judgment: source data can be incomplete or retrospective, and you remain responsible for how you act on a Deliverable, including compliance with laws governing outreach to the organizations and individuals it identifies.

Information About Third-Party Organizations

Information in the Service concerning healthcare facilities, companies, other organizations, and the professionals associated with them reflects patterns in publicly available and licensed data as of the dates indicated. It is not a statement or judgment by Rehinged about the quality of care, conduct, or character of any organization or person, and you agree not to represent any output of the Service as such a statement.

Customer Inputs

“Customer Inputs” means the information you submit to Rehinged about your company, products, markets, customers, and objectives, including intake responses, working-session content, and files you provide. Customer Inputs remain yours. Rehinged uses Customer Inputs solely to provide the Service to you, including processing them with Rehinged’s systems and the third-party service providers described in the Privacy Policy. Rehinged does not sell Customer Inputs, does not disclose them to other customers, and does not use one customer’s Customer Inputs to produce Deliverables for another customer. Rehinged may retain and reuse the methods, source knowledge, and system capabilities it develops in the course of serving you, provided they contain no Customer Inputs and do not identify you.

“Feedback” means suggestions and comments you choose to give about the Service itself. Feedback does not include Customer Inputs. Rehinged may use Feedback without obligation to you.

Privacy & Security

Rehinged’s Privacy Policy may be viewed at rehinged.ai/privacy-policy. Rehinged reserves the right to modify its Privacy Policy in its reasonable discretion from time to time. Any new features that augment or enhance the current Service, including the release of new content, tools and resources, shall be subject to this Agreement.

Because the Service is a hosted, online application, Rehinged may occasionally need to notify all users of the Service (whether or not they have opted out in accordance with Rehinged’s privacy policy) of important announcements regarding the operation of the Service. Rehinged may email you information about the operation of the Service when necessary.

You also acknowledge that Rehinged uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

Account Information and Data

Rehinged does not own any of the User Data that you have created and submit to the Service in the course of using the Service. You, not Rehinged, shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all User Data, and Rehinged shall not be responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any User Data. Retention and deletion of User Data, Customer Inputs and Deliverables are governed by the Term and Termination section.

Your Responsibilities

You are responsible for all activity occurring under your account and shall abide by all applicable local, state, national and foreign laws, treaties and regulations in connection with your use of the Service, including those related to data privacy, international communications and the transmission of technical or personal data. You shall: (i) notify Rehinged immediately of any unauthorized use of any password or account or any other known or suspected breach of security; (ii) report to Rehinged immediately and use reasonable efforts to stop immediately any copying or distribution of Content that is known or suspected by you or your users; and (iii) not impersonate another Rehinged user or provide false identity information to gain access to or use the Service.

Rehinged has no obligation to remove documents or content that Rehinged determines, in its sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service; however, Rehinged reserves the right to do so.

Reservation of Rights and Ownership

Rehinged reserves all rights not expressly granted to you in this Agreement. The Service is protected by copyright, trade secret and other intellectual property laws. You acknowledge that Rehinged retains the ownership of all patents, copyrights, trade secrets, trademarks, technology and any Feedback (as defined above) provided by you or any other party relating to the Service, and that you will take no actions which adversely affect Rehinged’s intellectual property rights in the Service, even after this Agreement is terminated. The Service and the Licensed Data are licensed, not sold; your rights in Deliverables are set out in the Deliverables section. This Agreement does not grant you any rights to use the content, trademarks or service marks of Rehinged. You shall not decompile, disassemble, or otherwise reverse engineer the Service. Nothing in this Agreement will impair Company’s right to develop, acquire, license, market, promote or distribute products, software or technologies that perform the same or similar functions as, or otherwise compete with any products, software or technologies that User may develop, produce, market, or distribute.

Disclaimer of Warranties and Indemnification

Rehinged warrants that it will produce Deliverables with reasonable skill and care consistent with the methods described in How Deliverables Are Produced and on the How We Know page as of the Order date. Except for that warranty, the Service and Deliverables are provided as is, and Rehinged disclaims all other warranties, express or implied, to the extent permitted by law, as set out below.

REHINGED AND ITS LICENSORS MAKE NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICE OR ANY LICENSED DATA. REHINGED AND ITS LICENSORS DO NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICE WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS WILL BE CORRECTED, OR (F) THE SERVICE OR THE SERVER(S) THAT MAKE THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

You acknowledge that the Service is provided on an “as is” basis. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY REHINGED AND ITS LICENSORS.

You agree to hereby indemnify and hold Rehinged and its employees, contractors, vendors and partners harmless from any losses, claims, injuries, or damages, including loss of revenue claims and reasonable attorney’s fees, arising out of your use of the Service or Deliverables. Rehinged does not warrant that Service or any of its features are secure, free from bugs, viruses, interruption, errors, or other program limitations. You further agree to indemnify Rehinged for all costs and expenses that Rehinged incurs in the event that you breach any of the terms of this or any other agreement with Rehinged.

Rehinged and its licensors make no representation that the Service is appropriate or available for use in other locations. If you use the Service from outside the United States of America, you are solely responsible for compliance with all applicable laws, including without limitation export and import regulations of other countries. Any diversion of content or electronic files provided by Service contrary to United States law is prohibited.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW EVEN IF A REMEDY FAILS ITS ESSENTIAL PURPOSE, IN NO EVENT SHALL REHINGED BE LIABLE FOR ANY SPECIAL, INCIDENTAL, DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF REHINGED HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, REHINGED’S TOTAL LIABILITY UNDER THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID REHINGED IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE AND (B) $500. Because some states and jurisdictions do not allow the exclusion or limitation of liability, the above limitation may not apply to you. In such states and jurisdictions, Rehinged’s liability shall be limited to the greatest extent permitted by law and the limitations or exclusions of warranties and liability contained herein do not prejudice applicable statutory consumer rights of person acquiring goods otherwise than in the course of business. The disclaimer and limited liability above are fundamental to this License Agreement between Rehinged and you.

Internet Delays

Rehinged’s SERVICES MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS. Rehinged IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS.

Third Party Interactions

Rehinged does not endorse any sites on the Internet that are linked through the Service. Rehinged provides these links to you only as a matter of convenience, and in no event shall Rehinged or its licensors be responsible for any content, services, or other materials on or available from such sites. Rehinged provides the Service to you pursuant to the terms and conditions of this Agreement. You recognize, however, that certain third-party providers of ancillary software or services may require your agreement to an additional or different license or other terms prior to your use of or access to such software or services.

Charges, Payments and Fees

Fees for Deliverables and for Revenue Engineer engagements are stated in your order, proposal, or written agreement with Rehinged (each an “Order”). Unless the Order says otherwise, Rehinged invoices on acceptance of the Order, invoices are due within 15 days, and work begins on payment. Revenue Engineer engagements are billed monthly in advance at the start of each monthly service period and may be ended by either party on 30 days’ written notice. Fees are in U.S. dollars and exclusive of taxes other than taxes on Rehinged’s income; you are responsible for payment of all other taxes, levies, or duties associated with your purchases. Rehinged does not store payment card details unless you ask it to.

Refund where Rehinged declines the work. If, after you have paid for a Full Build, Rehinged determines that the available evidence does not support building the market, Rehinged will tell you in writing and refund the fee in full. Fees are otherwise non-refundable once work has begun.

Billing

You agree to provide Rehinged with complete and accurate billing and contact information, including your legal name, company name (if purchasing for your company), street address, e-mail address, and the name and telephone number of an authorized billing contact, and to update this information within 30 days of any change to it. If the contact information you have provided is false or fraudulent, Rehinged reserves the right to terminate your access to the Service in addition to any other legal remedies. If you believe your bill is incorrect, you must contact us in writing within 30 days of the charge containing the amount in question to be eligible to receive an adjustment or credit.

Non-Payment and Suspension

In addition to any other rights granted to Rehinged herein, Rehinged reserves the right to suspend or terminate this Agreement and your access to the Service if your account becomes delinquent (falls into arrears). Delinquent invoices (accounts in arrears) are subject to interest of 1.0% per month on any outstanding balance, or the maximum permitted by law, whichever is less, plus all expenses of collection.

If you or Rehinged initiates termination of this Agreement, you will be obligated to pay the balance due on your account computed in accordance with Charges, Payments and Fees. Rehinged will invoice you for such unpaid fees.

Retention of your data after suspension or termination is governed by the Term and Termination section.

Term and Termination

This Agreement starts when you create an account or first use the Service and continues until terminated. You may close your account at any time by emailing contact@rehinged.ai; Revenue Engineer engagements end as their Order provides. Rehinged may suspend or terminate your access for material breach after written notice and 10 days to cure, or immediately for non-payment more than 30 days past due or for unlawful use. Rehinged keeps your account and its contents available for at least 12 months after your last activity; before deleting an inactive account, Rehinged will email you at the address on file and give you 30 days to export your Deliverables. Rehinged may discontinue the Service or close accounts on 60 days’ email notice, during which you may export your Deliverables. Your right to use Deliverables you have paid for survives termination, discontinuance, and any transfer of Rehinged’s business.

Termination for Cause

Any breach of your payment obligations or unauthorized use of the Service will be deemed a material breach of this Agreement. Rehinged, in its sole discretion, may terminate your password, account or use of the Service if you breach or otherwise fail to comply with this Agreement. Upon such termination, you must immediately cease using the Service; your right to use Deliverables you have paid for survives as provided in the Deliverables section. Any termination of this Agreement shall not affect Rehinged’s rights hereunder.

You agree and acknowledge that Rehinged has no obligation to retain the User Data, and may delete such User Data, if you have materially breached this Agreement, including but not limited to failure to pay outstanding fees.

Representation and Warranties

Each party represents and warrants that it has the legal power and authority to enter into this Agreement. Rehinged represents and warrants that it will provide the Service in a manner consistent with general industry standards reasonably applicable to the provision thereof and that it will produce Deliverables as described in How Deliverables Are Produced. You represent and warrant that you have not falsely identified yourself nor provided any false information to gain access to the Service and that your billing information is correct.

Additional Rights

Certain states and/or jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental, consequential or certain other types of damages, so the exclusions set forth above may not apply to you.

Notice

Rehinged may give notice by means of a general notice in the Service (by posting notice in the Service), electronic mail to your e-mail address on record in Rehinged’s account information, or by written communication sent to your address on record in Rehinged’s account information. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting or 12 hours after sending (if sent by email). You may give notice to Rehinged (such notice shall be deemed given when received by Rehinged) at any time by any of the following: by mail or overnight carrier to Rehinged, Inc. at 550 West B Street, Fourth Floor, San Diego, California 92101, or by email to contact@rehinged.ai.

Modification to Terms

Rehinged shall have the right to change or add to the terms of its Agreement at any time, and to change, delete, discontinue, or impose conditions on any feature or aspect of the Service or any of its features (including but not limited to Internet-based services, pricing, technical support options, and other Service-related policies) upon notice by any means Rehinged determines in its discretion to be reasonable, including sending you an email notification or posting information concerning any such change, addition, deletion, discontinuance in the Service or any of its features, on rehinged.ai. You are responsible for regularly reviewing this Agreement. Continued use of the Service after any such changes shall constitute your consent to such changes.

Assignment; Change In Control

This Agreement may not be assigned by you without the prior written approval of Rehinged but may be assigned without your consent by Rehinged to any other party. Any purported assignment in violation of this section shall be void. Any actual or proposed change in control of you that results in or would result in a direct competitor of Rehinged directly or indirectly owning or controlling 50% or more of you shall entitle Rehinged to terminate this Agreement for cause immediately.

Governing Law

The agreement shall be deemed to have been executed in the State of New York and shall be governed by and construed in accordance with the laws of the State of New York and that the local, state and federal courts in New York County, New York shall have exclusive jurisdiction to any legal action taken by either party.

Entire Agreement

This Agreement, together with each Order and any written agreement signed by both parties, is the entire agreement between the parties on its subject matter. If an Order conflicts with this Agreement, the Order governs for that purchase. The commitments stated in the Privacy Policy and in the Customer Inputs section of this Agreement are part of this Agreement.

Non-Waiver

A waiver by Rehinged or you of any breach of any covenant, condition or provision (whether expressed, implied or otherwise) herein contained shall not be taken to be a waiver of any subsequent breach of the same or any other covenant, condition or provision.

Questions or additional information may be sent to:

Rehinged, Inc.
550 West B Street 4th Floor
San Diego, CA 92101
Phone: 858-214-2944
Email: contact@rehinged.ai